DO WE SHIP TO OTHER COUNTRIES?

Of course! We would love to send you products. Unfortunately, our current platform do not support automatic calculation of shipping prices. This is in part because of the complex price structure of our shipping agent, that are not easily translated into our system for automatic calculation.

We will charge a nominal fee when you place the order. This is merely a placeholder fee, which will ofte be enough. We will subtract from the amount, if it is cheaper. We will always contact you if we require a higher shipping fee.

 

DELIVERY TIME ESTIMATES

All delivery times on this website is based upon delivery within Denmark. We will ship within the stated amount of working days, after recieving the order. If we have troubles completing your order, you will always be informed to make a decision, if necessary.

 

VAT AND DUTIES

Please be aware, that our system does not automatically subtract sales VAT. If you are shopping within EU, full VAT will be payed. If you are shopping outside EU, we will subtract VAT from you products. Please be aware, that the local customs in your country will likely add VAT and/or any local duties, and possibly an administrative fee. Our best advice is to check with your relevant institutions.

We can't and won't understate the value of products, or in other ways try to manipulate information for customs services.

 

HOW CAN I GET THE SHIPPING PRICE?

In one of two ways:

1. Place the order with whatever shipping is stated on the purchase. We will calculate a price, and send you further instructions.

2. Send an email to kontakt@dragonslair.dk with you intended purchase, and we will calculate a price, and send you further instructions.

 

GREAT, SO WHAT DOES IT COST?

Shipping will be calcualted on individual orders. For destinations close to denmark, the following prices will often be accurate:

0-1 kilo: 150 DKK

1-5 kilo: 250 DKK

5-10 kilo: 350 DKK

10-15 kilo: 450 DKK

15-20 kilo: 550 DKK

 

HOW ARE INTERNATIONAL SHIPPING PRICES CALCULATED?

At this time, prices are caluclated based on a combination of physical weight and the volume of the package (whichever is higher). Volmue is calculated like so:

Length (in meters) x Height (in meters) x Width (in meters) x 280

Example 1: package is 25 cm in width, 25 cm in length, 15 cm in height (a small boardgame box or miniatures)

Calculation: 0.25 * 0.25 * 0.15 * 280 = 2.6 kilogram

Example 2: package is 20 cm in width, 70 cm in length, 20 cm in height (a typical larp sword)

Calculation: 0.2 * 0.70 * 0.2 * 280 = 7.9 kilogram

If the actual weight of the product is larger, the price uses the actual weight instead of the volume above.

We are always looking for ways to have cheaper shipping for customers outside Denmark.

 

Vi benytter DIBS Payment Gateway til sikkert at håndtere kortbetaling, så du er garanteret at dine oplysninger behandles fortroligt.

Cc

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